Rafa Construction Logo

Privacy Policy

Effective Date: October, 29 2025
Last Updated: October, 29 2025

1. Introduction

Rafa Construction ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rafaconstruction.com (the "Site") or use our services.

This Privacy Policy complies with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

Contact Forms and Quote Requests:

  • Full name
  • Email address
  • Phone number
  • Property address or project location
  • Project type and description
  • Preferred contact method
  • Any additional information you include in your message

Live Chat:

  • Name
  • Email address
  • Phone number (optional)
  • Chat conversation content

Email Communications:

  • Any information you include in emails sent to us

Service Contracts:

  • Legal name and contact information
  • Property details
  • Payment information (processed securely through third-party payment processors)
  • Project specifications and requirements

2.2 Information Automatically Collected

When you visit our Site, we may automatically collect certain information:

Device and Usage Information:

  • IP address
  • Browser type and version
  • Device type (mobile, tablet, desktop)
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience. See Section 6 for details.

2.3 Information We Do NOT Collect

We do not knowingly collect:

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide Services

3.2 To Improve Our Services

3.3 To Communicate With You

3.4 For Legal and Business Purposes

4. How We Share Your Information

We do NOT sell your personal information. We have never sold personal information and have no plans to do so.

We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.2 Professional Partners

When necessary for project completion, we may share relevant information with:

4.3 Legal Requirements

We may disclose your information when required by law or in response to:

4.4 Business Transfers

If Rafa Construction is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.

5. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the CCPA:

5.1 Right to Know

You have the right to request information about:

5.2 Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., completing transactions, legal compliance, internal uses).

5.3 Right to Opt-Out of Sale

We do not sell personal information. However, you have the right to opt out if our practices change in the future.

5.4 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights, including by:

5.5 How to Exercise Your Rights

To exercise your CCPA rights, contact us:

We will verify your identity before processing your request and respond within 45 days (may be extended by 45 additional days if needed).

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience on our Site.

6.2 Types of Cookies We Use

Essential Cookies:

  • Required for Site functionality
  • Cannot be disabled without affecting Site performance

Analytics Cookies:

  • Help us understand how visitors use our Site
  • Examples: Google Analytics
  • Used to improve Site performance and content

Functional Cookies:

  • Remember your preferences and settings
  • Enhance your user experience

Marketing Cookies (if applicable):

  • Track your visits across websites
  • Used to deliver relevant advertising
  • Require your consent

6.3 Managing Cookies

You can control cookies through your browser settings:

Note: Blocking cookies may affect Site functionality.

7. Third-Party Services

Our Site may integrate with third-party services:

Google Analytics: Collects anonymous usage data. Privacy Policy: https://policies.google.com/privacy

Email Marketing Platforms (Mailchimp, Brevo): Process contact information for email communications. You can unsubscribe at any time.

Google Maps: Displays location information. Subject to Google's privacy policy.

Social Media Platforms (Instagram, Facebook, LinkedIn): Links to our social media pages. Subject to respective platforms' privacy policies.

We are not responsible for the privacy practices of third-party websites or services.

8. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as necessary to:

Typically, we retain:

10. Children's Privacy

Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete the information.

11. Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to Do Not Track signals. Our Site does not respond to Do Not Track signals at this time.

12. International Users

Our Site is operated from the United States and is intended for users located in the United States, primarily California. If you access our Site from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

We will post the updated Privacy Policy on this page with a new "Last Updated" date. Significant changes will be communicated via:

Your continued use of our Site after changes constitutes acceptance of the updated Privacy Policy.

14. Your Choices and Controls

14.1 Marketing Communications

You can opt out of marketing emails by:

Note: You will still receive transactional emails related to your projects and services.

14.2 Cookies

You can manage cookies through your browser settings as described in Section 6.

14.3 Account Information

You can update or correct your information by contacting us directly.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Rafa Construction

Phone: (310) 633-0226

Email: rafa@rafaconstruction.com

Response Time: We will respond to privacy inquiries within 10 business days.

CCPA Notice at Collection

Categories of Personal Information We Collect:

  • Identifiers (name, email, phone number, IP address)
  • Contact information (address, property location)
  • Internet activity (browsing behavior on our Site)
  • Professional information (related to construction projects)

Purpose of Collection:

  • Provide construction services
  • Respond to inquiries
  • Improve our Site and services
  • Comply with legal obligations

Categories of Third Parties We Share With:

  • Service providers (hosting, analytics, email marketing)
  • Professional partners (subcontractors, suppliers)
  • Legal authorities (when required by law)

We do NOT sell personal information.

For more details or to exercise your rights, see Section 5 above or contact us using the information in Section 15.

By using our Site, you acknowledge that you have read and understood this Privacy Policy.